Privacy Policy

Last Updated: December 3, 2025

At joystart.games, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we gather, utilize, and protect your data when you access or interact with our website, in compliance with the New Zealand Privacy Act 2020 and the New Zealand Privacy Principles.

1. Information We Collect

We may gather the following types of information:

• a. Personal Information: Details such as your name, email address, or phone number if you contact us directly (e.g., through our contact form).
• b. Automatically Collected Information: Information such as your IP address, browser type, device details, and usage patterns, gathered automatically through cookies and similar technologies to enhance website functionality.
• c. Third-Party Information: We may obtain non-sensitive data from reliable third-party services such as analytics or social media platforms for website enhancement and user engagement purposes.

2. How We Use Your Information

We may utilize your information to:

• Deliver, maintain, and enhance our website and services.
• Address inquiries or feedback.
• Customize your experience and website interactions.
• Ensure adherence to legal and regulatory obligations.
• With your permission, send updates or promotional content.
• Identify, prevent, and resolve technical or security problems.

3. Information Sharing and Disclosure

We do not sell or lease your personal data. Your information may be shared only in the following circumstances:

• With reliable service providers who help with website operations.
• To meet legal requirements, court orders, or law-enforcement requests.
• If our business is acquired or transferred, your information may be included in that transaction.
• With your explicit permission.

4. Data Security

We implement reasonable measures to protect your information from loss, misuse, unauthorized access, or disclosure. However, please be aware that no online system is entirely secure, and we cannot guarantee complete protection of your data.

5. Your Rights

Under New Zealand privacy legislation, you have the right to:

• Request access to the personal information we maintain about you.
• Request correction of incorrect or incomplete information.
• Withdraw consent for marketing communications.
• File a complaint if you believe your privacy has been violated.
• Request deletion of your information (subject to legal retention requirements).

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We employ cookies and similar technologies to improve user experience and analyze website traffic. You can adjust or disable cookies through your browser settings, but this may impact certain website features. For additional information, please see our Cookie Policy.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites and recommend reviewing their respective privacy policies.

8. Overseas Disclosure

If personal data is transferred outside New Zealand, we take reasonable measures to ensure the recipient offers privacy protections equivalent to those required under the Privacy Act 2020.

9. Policy Updates

We may revise this Privacy Policy periodically. The most current version will always be available on this page with the updated "Last Updated" date displayed above.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@joystart.games
• Phone: +64 9 889 2314
• Address: 120 Albert Street, Auckland CBD, Auckland 1010, New Zealand